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Founded in 1996, Finedia.com creates custom jewlery and imports high quality diamonds and precious stones. We import specialty jewelry, quality
diamonds and other novelties straight to the consumer
For the last ten years Fine Dia has grown tremendously both doubling our size, inventory, employees, and sales
and our potential for further growth remains strong. This is due
to offering excellent products at extraordinary prices across
our entire product line, and giving exceptional customer
service.
Credo:
Customer Service
- The customer hires us each time we pick up the phone or
look at our website. We will treat you with the utmost respect
and courtesy the customer deserves. In our eyes, the customer
has become our single focus once you are in touch with us in any
way.
Innovation - There
is only one thing that never changes, that is 'change' itself.
We are always looking for better ways to serve, support, and
otherwise make a better experience for our customers. We strive
to innovate to make you feel special.
To offer you the cutting
edge of technology and products - We employ ourselves to
find the newest and greatest in products and bring them to the
customer at a fraction of what our competitors would charge the
customer. When the customer does not see something he or she may
like, we try to remedy that situation in the future as we look
for it for future purchases.
Achieving customer
satisfaction - We never break off the tie that binds us
to the customer. You will not become a stranger to us once you
hang up the phone. Our customer services insures that may call
up for any reason 24 hours a day and we will do our best to
leave you fully satisfied. And a returning customer will be our
royalty, with special consideration and pricing as based.
Credit Card Charges:
We do not charge more
than the amount we display on the Internet. In some cases we
charge a verbal agreement amount negotiated directly with a
customer. We do not over charge!!! No hidden charges!!! No
surcharges!!! If there are any disputes, customers can
simply report the cases to their credit card companies, and we
assure that a proper adjustment will be made.
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